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Browse the following sections to troubleshoot any issues you are experiencing:

Forgot Password

Students and Alumni, to reset your MyFielding and Moodle (learning.fielding.edu) password go to https://password.fielding.edu. Answer three security questions and then create a new password. If Fielding ID is one of the questions, make sure to enter it as seven characters with one or more leading zeroes.

Faculty and Staff, to reset your password contact support@fielding.edu.

MyFielding Portal Login

If you are having difficulties logging in to the MyFielding portal (https://my.fielding.edu) you might need to use an alternate username:

  • IF the authentication screen offers the option to "Use another account," select that option.
  • For your username IN THAT CASE, try "fielding\username" (make sure to: omit the quotes, use a back slash rather than forward slash, use your Fielding username rather than the word "username").

WebAdvisor Login

If you have difficulties logging in to WebAdvisor, note that it is accessed from within the MyFielding portal.

Library Search Issues

If you have difficulties searching library databases, email library@fielding.edu.

Set up Zoom Account

To set up a Zoom account, go to https://zoom.us/signup. You will need to supply your Fielding email address as part of the setup process.

For Zoom support, go to https://support.zoom.us/hc/en-us.

Other Assistance

For advanced assistance with learning.fielding.edu (Moodle) and for other Fielding assistance email support@fielding.edu

For general assistance with learning.fielding.edu (Moodle) click here