Browse the following sections to troubleshoot any issues you are experiencing:
Students and Alumni, to reset your MyFielding and Moodle (learning.fielding.edu) password go to https://password.fielding.edu. Answer three security questions and then create a new password. If Fielding ID is one of the questions, make sure to enter it as seven characters with one or more leading zeroes.
Faculty and Staff, to reset your password contact email@example.com.
If you are having difficulties logging in to the MyFielding portal (https://my.fielding.edu) you might need to use an alternate username:
- IF your username doesn't work, try fielding\username (make sure to use a back slash rather than forward slash).
If you have difficulties logging in to WebAdvisor, note that it is accessed from within the MyFielding portal.
If you have difficulties searching library databases, email firstname.lastname@example.org.
To set up a Zoom account, go to https://zoom.us/signup. You will need to supply your Fielding email address as part of the setup process.
For Zoom support, go to https://support.zoom.us/hc/en-us.
For Turnitin assistance, go to https://www.turnitin.com/self-service/support-form.html?okay=ok.
For Turnitin Site Status, go to https://turnitin.statuspage.io/.
For assistance with learning.fielding.edu (Moodle) and for other Fielding assistance email email@example.com